Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans.

Responsibilities:

• Learn a variety of complex, company-specific, processes and software/systems to successfully perform position requirements.
• Ensure all inventory is approved and cleared to be sold.
• Audit ticket purchases for accuracy.
• Attach PDF’s to listings in our POS system.
• Add disclosures to listings informing customers of possible restrictions.
• Work with internal brokers to assure accurate ticket purchases.
• Research, track, and document orders that were not entered into the POS system and then enter those orders.
• Make outbound calls as needed.
• Perform refund tracking tasks.
• Perform all other duties as required.

Qualifications:

• Technologically savvy and quick on a computer - the ability to learn and apply new skills in a changing environment
• Basic knowledge of Excel and/or Google sheets
• Attention to detail
• Quick and accurate data entry - previous experience with data entry is a plus
• Must be reliable and on time
• Must be willing and ready to learn
• Good written and verbal communication skills: Able to deliver professional relationships through clear communication to colleagues, team members, and clients
• Team Player, Reliable, Collaborative, communicates constructively, listens actively. Consistently shows commitment to the team, shares openly and willingly.
• Can accommodate shifting priorities, demands, and timelines through analytical and problem-solving capabilities
• Takes prompt action to accomplish department goals. Taking initiative to achieve goals beyond what is required, proactive and self-motivated
• Must be willing to work on graveyard shift schedule (Pacific Time)
• Can work independently

Others

• Pacific Time Zone Schedule